Gorgias vs HappyFox: Complete Comparison (2026)
In comparing Gorgias and HappyFox in 2026, Gorgias is the stronger choice for e-commerce brands on shopify wanting support with full order context due to best helpdesk for e-commerce. HappyFox excels for mid-size teams wanting organized, efficient ticket management with clean and organized interface. Gorgias offers Shopify integration, Automation macros, Order management starting at $10/mo. HappyFox provides Ticketing system, Knowledge base, Live chat from $9/agent/mo. For teams prioritizing value, Gorgias delivers a hiltonsoftware Score of 67/100. Gorgias and HappyFox compete in the customer support segment of the SaaS market, where cloud-native solutions, API integrations, and workflow automation drive enterprise and SMB adoption. Other leading customer support tools include Zendesk, Intercom, Freshdesk. Gorgias serves 14K+ orgs users globally (founded 2015) while HappyFox reports 12K+ orgs active users (founded 2011).
Gorgias vs HappyFox at a Glance
What are the main differences between Gorgias and HappyFox?
Gorgias and HappyFox differ across ease of use, features, value, support, integrations, scalability, and learning curve. Gorgias leads in 5 of 7 categories.
What are the pros and cons of Gorgias vs HappyFox?
Which is better, Gorgias or HappyFox?
After evaluating Gorgias and HappyFox across features, pricing, integrations, and user satisfaction, Gorgias earns a higher hiltonsoftware Score of 67/100 versus HappyFox at 64/100. Gorgias stands out for "best helpdesk for e-commerce" and "deep shopify data in tickets". HappyFox delivers competitive advantages in "clean and organized interface", making HappyFox a viable alternative.
Neither Gorgias nor HappyFox offers a free plan. Gorgias starts at $10/mo and HappyFox at $9/agent/mo.
Bottom line: Choose Gorgias for e-commerce brands on shopify wanting support with full order context. Choose HappyFox for mid-size teams wanting organized, efficient ticket management. Both Gorgias and HappyFox are established customer support platforms.
E-commerce brands on Shopify wanting support with full order context.
Mid-size teams wanting organized, efficient ticket management.
Gorgias vs HappyFox: Frequently Asked Questions
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Reviewed by Elena Kowalski, Security & Enterprise Editor. Last updated: 2026-04-24. Pricing verified: March 2026.
Read our scoring methodology to understand how the hiltonsoftware Score is calculated.