Customer messaging platform with shared inbox, chatbot, and CRM for startups.
Crisp is a customer support platform founded in 2015 with a hiltonsoftware Score of 74/100. Crisp pricing starts at $25/mo/month with a free plan available. Crisp serves 500K+ orgs users and competes with Zendesk, Intercom, and Freshdesk in the customer support market. Key Crisp features include Shared inbox, Live chat, and Chatbots. hiltonsoftware.co rates Crisp 4.5/5 based on user ratings (40%), feature depth (25%), value for money (20%), market presence (10%), and growth trajectory (5%).
Startups wanting free, all-in-one customer messaging from day one.
Reviewed by Elena Kowalski, Security & Enterprise Editor. Last updated: March 2026. Pricing verified. Methodology