Conversational marketing and sales platform with AI chatbots for B2B.
Drift is a customer support platform founded in 2015 with a hiltonsoftware Score of 60/100. Drift pricing starts at $2500/mo/month with no free plan. Drift serves 5K+ orgs users and competes with Zendesk, Intercom, and Freshdesk in the customer support market. Key Drift features include Chatbots, Live chat, and Meeting scheduling. hiltonsoftware.co rates Drift 4.3/5 based on user ratings (40%), feature depth (25%), value for money (20%), market presence (10%), and growth trajectory (5%).
B2B SaaS companies converting website visitors with conversational AI.
Reviewed by Elena Kowalski, Security & Enterprise Editor. Last updated: March 2026. Pricing verified. Methodology