AI-powered CRM with built-in phone, email, and chat for sales teams.
Freshsales is a crm platform founded in 2010 with a hiltonsoftware Score of 74/100. Freshsales pricing starts at $15/user/mo/month with a free plan available. Freshsales serves 60K+ orgs users and competes with Salesforce, HubSpot CRM, and Pipedrive in the crm market. Key Freshsales features include Built-in phone, AI lead scoring, and Visual deal pipeline. hiltonsoftware.co rates Freshsales 4.4/5 based on user ratings (40%), feature depth (25%), value for money (20%), market presence (10%), and growth trajectory (5%).
Sales teams wanting CRM with built-in communication tools.
Reviewed by Alex Chen, SaaS & Productivity Analyst. Last updated: March 2026. Pricing verified. Methodology