Helpdesk built for e-commerce with deep Shopify and WooCommerce integrations.
Gorgias is a customer support platform founded in 2015 with a hiltonsoftware Score of 67/100. Gorgias pricing starts at $10/mo/month with no free plan. Gorgias serves 14K+ orgs users and competes with Zendesk, Intercom, and Freshdesk in the customer support market. Key Gorgias features include Shopify integration, Automation macros, and Order management. hiltonsoftware.co rates Gorgias 4.6/5 based on user ratings (40%), feature depth (25%), value for money (20%), market presence (10%), and growth trajectory (5%).
E-commerce brands on Shopify wanting support with full order context.
Reviewed by Elena Kowalski, Security & Enterprise Editor. Last updated: March 2026. Pricing verified. Methodology