Live chat and customer service platform with customizable chat widgets.
LiveChat is a customer support platform founded in 2002 with a hiltonsoftware Score of 70/100. LiveChat pricing starts at $20/agent/mo/month with no free plan. LiveChat serves 38K+ orgs users and competes with Zendesk, Intercom, and Freshdesk in the customer support market. Key LiveChat features include Live chat, Ticketing, and Chat archives. hiltonsoftware.co rates LiveChat 4.5/5 based on user ratings (40%), feature depth (25%), value for money (20%), market presence (10%), and growth trajectory (5%).
E-commerce and service businesses wanting reliable, real-time live chat.
Reviewed by Elena Kowalski, Security & Enterprise Editor. Last updated: March 2026. Pricing verified. Methodology