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Home/Tools/Customer Support/Re:amaze
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Re:amaze

POPULAR
By Elena Kowalski, Security & Enterprise EditorยทUpdated April 24, 2026ยท7 min read

Customer support platform for e-commerce with live chat, helpdesk, and FAQ.

โ˜…โ˜…โ˜…โ˜…โ˜…4.5
3K+ orgs usersFounded 2014
62
hiltonsoftware.co Score
Try Re:amaze Free โ†’

Re:amaze is a customer support platform founded in 2014 with a hiltonsoftware Score of 62/100. Re:amaze pricing starts at $29/agent/mo/month with no free plan. Re:amaze serves 3K+ orgs users and competes with Zendesk, Intercom, and Freshdesk in the customer support market. Key Re:amaze features include Live chat, Shared inbox, and FAQ builder. hiltonsoftware.co rates Re:amaze 4.5/5 based on user ratings (40%), feature depth (25%), value for money (20%), market presence (10%), and growth trajectory (5%).

Score Breakdown

Ease of Use
79
Features
78
Value for Money
63
Customer Support
67
Integrations
58

What are the pros and cons of Re:amaze?

โœ“Great for e-commerce support
โœ“Built-in chatbots and FAQ
โœ—Less known than Zendesk or Intercom
โœ—Limited enterprise features

Key Features

โœ“Live chat
โœ“Shared inbox
โœ“FAQ builder
โœ“Shopify integration

Best For

E-commerce businesses wanting integrated customer support with live chat and FAQ.

How much does Re:amaze cost in 2026?

Starter
For small teams
$29/agent/mo
Business
For companies
Custom
Enterprise
Advanced controls
Custom

Quick Info

CompanyRe:amaze Inc. (GoDaddy)
HQSan Francisco, CA
Founded2014
Users3K+ orgs
CategoryCustomer Support

Quick Links

Re:amaze Alternatives
Re:amaze vs Zendesk
Re:amaze vs Intercom
Re:amaze vs Freshdesk
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Reviewed by Elena Kowalski, Security & Enterprise Editor. Last updated: March 2026. Pricing verified. Methodology