Open-source team chat platform with omnichannel customer messaging.
Rocket.Chat is a team communication platform founded in 2015 with a hiltonsoftware Score of 77/100. Rocket.Chat pricing starts at $7/user/mo (cloud)/month with a free plan available. Rocket.Chat serves 25M+ users and competes with Slack, Microsoft Teams, and Discord in the team communication market. Key Rocket.Chat features include Self-hosted option, Omnichannel inbox, and Video conferencing. hiltonsoftware.co rates Rocket.Chat 4.2/5 based on user ratings (40%), feature depth (25%), value for money (20%), market presence (10%), and growth trajectory (5%).
Teams wanting open-source Slack alternative with self-hosting.
Reviewed by Alex Chen, SaaS & Productivity Analyst. Last updated: March 2026. Pricing verified. Methodology