AI-driven CRM platform for enterprise sales, marketing, and service teams.
SugarCRM is a crm platform founded in 2004 with a hiltonsoftware Score of 62/100. SugarCRM pricing starts at $19/user/mo/month with no free plan. SugarCRM serves 4.5K+ orgs users and competes with Salesforce, HubSpot CRM, and Pipedrive in the crm market. Key SugarCRM features include Sales automation, Marketing automation, and Customer service. hiltonsoftware.co rates SugarCRM 4.2/5 based on user ratings (40%), feature depth (25%), value for money (20%), market presence (10%), and growth trajectory (5%).
Mid-market enterprises wanting a highly customizable CRM platform.
Reviewed by Alex Chen, SaaS & Productivity Analyst. Last updated: March 2026. Pricing verified. Methodology