Cloud contact center platform with AI-powered voice and digital customer support.
Talkdesk is a customer support platform founded in 2011 with a hiltonsoftware Score of 61/100. Talkdesk pricing starts at $75/agent/mo/month with no free plan. Talkdesk serves 1.8K+ orgs users and competes with Zendesk, Intercom, and Freshdesk in the customer support market. Key Talkdesk features include Cloud call center, AI agent assist, and Workforce management. hiltonsoftware.co rates Talkdesk 4.4/5 based on user ratings (40%), feature depth (25%), value for money (20%), market presence (10%), and growth trajectory (5%).
Enterprise contact centers needing AI-assisted voice and digital support.
Reviewed by Elena Kowalski, Security & Enterprise Editor. Last updated: March 2026. Pricing verified. Methodology