Comprehensive CRM with AI and multichannel sales automation at great value.
Zoho CRM is a crm platform founded in 2005 with a hiltonsoftware Score of 77/100. Zoho CRM pricing starts at $14/user/mo/month with a free plan available. Zoho CRM serves 250K+ orgs users and competes with Salesforce, HubSpot CRM, and Pipedrive in the crm market. Key Zoho CRM features include Omnichannel communications, AI assistant (Zia), and Workflow automation. hiltonsoftware.co rates Zoho CRM 4.3/5 based on user ratings (40%), feature depth (25%), value for money (20%), market presence (10%), and growth trajectory (5%).
Budget-conscious teams needing a full-featured enterprise CRM.
Reviewed by Alex Chen, SaaS & Productivity Analyst. Last updated: March 2026. Pricing verified. Methodology