ActiveCampaign CRM vs Bitrix24: Complete Comparison (2026)
In comparing ActiveCampaign CRM and Bitrix24 in 2026, Bitrix24 is the stronger choice for smbs wanting a free all-in-one crm and business management platform due to incredibly feature-rich free plan. ActiveCampaign CRM excels for marketers who need crm deeply tied to email automation with excellent email plus crm combo. ActiveCampaign CRM offers Contact CRM, Deal tracking, Email automation starting at $15/mo. Bitrix24 provides CRM, Project management, Website builder from $49/mo (5 users) with a free tier. For teams prioritizing value, Bitrix24 delivers a hiltonsoftware Score of 77/100. ActiveCampaign CRM and Bitrix24 compete in the crm segment of the SaaS market, where cloud-native solutions, API integrations, and workflow automation drive enterprise and SMB adoption. Other leading crm tools include Salesforce, HubSpot CRM, Pipedrive. ActiveCampaign CRM serves 185K+ orgs users globally (founded 2003) while Bitrix24 reports 12M+ active users (founded 2012).
ActiveCampaign CRM vs Bitrix24 at a Glance
What are the main differences between ActiveCampaign CRM and Bitrix24?
ActiveCampaign CRM and Bitrix24 differ across ease of use, features, value, support, integrations, scalability, and learning curve. Bitrix24 leads in 2 of 7 categories.
What are the pros and cons of ActiveCampaign CRM vs Bitrix24?
Which is better, ActiveCampaign CRM or Bitrix24?
After evaluating ActiveCampaign CRM and Bitrix24 across features, pricing, integrations, and user satisfaction, Bitrix24 earns a higher hiltonsoftware Score of 77/100 versus ActiveCampaign CRM at 73/100. Bitrix24 stands out for "incredibly feature-rich free plan" and "all-in-one business platform". ActiveCampaign CRM delivers competitive advantages in "excellent email plus crm combo", making ActiveCampaign CRM a viable alternative.
On pricing, Bitrix24 offers a free plan for SMBs and startups. ActiveCampaign CRM starts at $15/mo with no free tier, but justifies the cost with contact crm and deal tracking and enterprise-grade scalability.
Bottom line: Choose ActiveCampaign CRM for marketers who need crm deeply tied to email automation. Choose Bitrix24 for smbs wanting a free all-in-one crm and business management platform. Both ActiveCampaign CRM and Bitrix24 are established crm platforms.
Marketers who need CRM deeply tied to email automation.
SMBs wanting a free all-in-one CRM and business management platform.
ActiveCampaign CRM vs Bitrix24: Frequently Asked Questions
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Reviewed by Alex Chen, SaaS & Productivity Analyst. Last updated: 2026-04-24. Pricing verified: March 2026.
Read our scoring methodology to understand how the hiltonsoftware Score is calculated.