Agile CRM vs Close CRM: Complete Comparison (2026)

By Alex Chen, SaaS & Productivity Analystยท8 years of experienceยทUpdated 2026-04-24ยท8 min read

In comparing Agile CRM and Close CRM in 2026, Close CRM is the stronger choice for inside sales teams making high-volume calls and emails due to best-in-class for inside sales. Agile CRM excels for budget-conscious smbs wanting crm, marketing, and support in one tool with very affordable all-in-one platform. Agile CRM offers Contact management, Marketing automation, Web analytics starting at $8.99/user/mo with a free plan. Close CRM provides Built-in VoIP calling, Email sequences, SMS from $29/user/mo. For teams prioritizing value, Close CRM delivers a hiltonsoftware Score of 68/100. Agile CRM and Close CRM compete in the crm segment of the SaaS market, where cloud-native solutions, API integrations, and workflow automation drive enterprise and SMB adoption. Other leading crm tools include Salesforce, HubSpot CRM, Pipedrive. Agile CRM serves 15K+ orgs users globally (founded 2013) while Close CRM reports 10K+ orgs active users (founded 2013).

Agile CRM vs Close CRM at a Glance

Agile CRM
Close CRM
Starting Price
$8.99/user/mo
$29/user/mo
Free Plan
Yes
No
User Rating
4.1/5
4.7/5
Best For
Budget-conscious SMBs wanting CRM, marketing, and ...
Inside sales teams making high-volume calls and em...
Users
15K+ orgs
10K+ orgs
Founded
2013
2013
hiltonsoftware Score
66/100
68/100
Pricing verified: March 2026 ยท Based on official vendor data
๐Ÿ”ต
Agile CRM
CRM
66
hiltonsoftware.co Score
VS
๐Ÿ“ž
Close CRM
CRM
68
hiltonsoftware.co Score
RECOMMENDED

What are the main differences between Agile CRM and Close CRM?

Agile CRM and Close CRM differ across ease of use, features, value, support, integrations, scalability, and learning curve. Close CRM leads in 6 of 7 categories.

Agile CRMClose CRM
79Ease of Use84
72Features81
66Value for Money65
61Customer Support69
57Integrations65
56Scalability64
68Learning Curve70

What are the pros and cons of Agile CRM vs Close CRM?

Agile CRM
+Very affordable all-in-one platform
+Good free plan for up to 10 users
-Interface feels dated
-Customer support can be slow
Close CRM
+Best-in-class for inside sales
+Built-in calling is excellent
-Expensive
-Not suited for field sales

Which is better, Agile CRM or Close CRM?

After evaluating Agile CRM and Close CRM across features, pricing, integrations, and user satisfaction, Close CRM earns a higher hiltonsoftware Score of 68/100 versus Agile CRM at 66/100. Close CRM stands out for "best-in-class for inside sales" and "built-in calling is excellent". Agile CRM delivers competitive advantages in "very affordable all-in-one platform", making Agile CRM a viable alternative.

On pricing, Agile CRM offers a free plan for SMBs and startups. Close CRM starts at $29/user/mo with no free tier, but justifies the cost with built-in voip calling and email sequences and enterprise-grade scalability.

Bottom line: Choose Agile CRM for budget-conscious smbs wanting crm, marketing, and support in one tool. Choose Close CRM for inside sales teams making high-volume calls and emails. Both Agile CRM and Close CRM are established crm platforms.

CHOOSE AGILE CRM IF:

Budget-conscious SMBs wanting CRM, marketing, and support in one tool.

CHOOSE CLOSE CRM IF:

Inside sales teams making high-volume calls and emails.

Agile CRM vs Close CRM: Frequently Asked Questions

Is Agile CRM better than Close CRM in 2026?
Close CRM outperforms Agile CRM in the 2026 hiltonsoftware.co analysis with a score of 68/100 compared to 66/100. Agile CRM excels in Contact management, Marketing automation, Web analytics, making Agile CRM the better choice for Budget-conscious SMBs wanting CRM, marketing, and support in one tool. Close CRM is the stronger option for Inside sales teams making high-volume calls and emails due to best-in-class for inside sales. For teams needing built-in voip calling, hiltonsoftware.co recommends Close CRM.
How does Agile CRM pricing compare to Close CRM in 2026?
Agile CRM starts at $8.99/user/mo and includes a free plan. Close CRM starts at $29/user/mo without a free plan. Agile CRM includes features like Contact management, Marketing automation, Web analytics. Close CRM provides Built-in VoIP calling, Email sequences, SMS. Agile CRM serves 15K+ orgs users while Close CRM serves 10K+ orgs users. Evaluate total cost of ownership based on team size and required integrations.
What are the main differences between Agile CRM and Close CRM?
Agile CRM specializes in Contact management, Marketing automation, Web analytics, earning a 66/100 hiltonsoftware Score. Close CRM focuses on Built-in VoIP calling, Email sequences, SMS, scoring 68/100. Agile CRM is best for Budget-conscious SMBs wanting CRM, marketing, and support in one tool. Close CRM is best for Inside sales teams making high-volume calls and emails. Both Agile CRM and Close CRM serve the CRM market but target different user profiles.
Can I migrate from Agile CRM to Close CRM?
Migrating from Agile CRM to Close CRM is possible since both operate in the CRM space. Export data from Agile CRM and verify Close CRM import capabilities. Key features to evaluate: Contact management, Marketing automation, Web analytics (Agile CRM) versus Built-in VoIP calling, Email sequences, SMS (Close CRM). Running both Agile CRM and Close CRM in parallel during a trial period ensures a smooth transition.
Is Agile CRM or Close CRM better for small business?
For small businesses, Agile CRM offers a free plan with contact management. Agile CRM scores 66/100 on hiltonsoftware.co. Close CRM (starting at $29/user/mo) is worth the investment for businesses needing Built-in VoIP calling, Email sequences, SMS. Both Agile CRM and Close CRM support SMB and startup teams.

Reviewed by Alex Chen, SaaS & Productivity Analyst. Last updated: 2026-04-24. Pricing verified: March 2026.

Read our scoring methodology to understand how the hiltonsoftware Score is calculated.

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