Copper CRM vs Freshsales: Complete Comparison (2026)
In comparing Copper CRM and Freshsales in 2026, Freshsales is the stronger choice for sales teams wanting crm with built-in communication tools due to built-in calling and email. Copper CRM excels for google workspace users wanting a crm inside gmail with lives inside gmail. Copper CRM offers Gmail integration, Auto data capture, Pipeline management starting at $9/user/mo. Freshsales provides Built-in phone, AI lead scoring, Visual deal pipeline from $15/user/mo with a free tier. For teams prioritizing value, Freshsales delivers a hiltonsoftware Score of 74/100. Copper CRM and Freshsales compete in the crm segment of the SaaS market, where cloud-native solutions, API integrations, and workflow automation drive enterprise and SMB adoption. Other leading crm tools include Salesforce, HubSpot CRM, Pipedrive. Copper CRM serves 30K+ orgs users globally (founded 2013) while Freshsales reports 60K+ orgs active users (founded 2010).
Copper CRM vs Freshsales at a Glance
What are the main differences between Copper CRM and Freshsales?
Copper CRM and Freshsales differ across ease of use, features, value, support, integrations, scalability, and learning curve. Freshsales leads in 6 of 7 categories.
What are the pros and cons of Copper CRM vs Freshsales?
Which is better, Copper CRM or Freshsales?
After evaluating Copper CRM and Freshsales across features, pricing, integrations, and user satisfaction, Freshsales earns a higher hiltonsoftware Score of 74/100 versus Copper CRM at 66/100. Freshsales stands out for "built-in calling and email" and "intuitive ui". Copper CRM delivers competitive advantages in "lives inside gmail", making Copper CRM a viable alternative.
On pricing, Freshsales offers a free plan for SMBs and startups. Copper CRM starts at $9/user/mo with no free tier, but justifies the cost with gmail integration and auto data capture and enterprise-grade scalability.
Bottom line: Choose Copper CRM for google workspace users wanting a crm inside gmail. Choose Freshsales for sales teams wanting crm with built-in communication tools. Both Copper CRM and Freshsales are established crm platforms.
Google Workspace users wanting a CRM inside Gmail.
Sales teams wanting CRM with built-in communication tools.
Copper CRM vs Freshsales: Frequently Asked Questions
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Reviewed by Alex Chen, SaaS & Productivity Analyst. Last updated: 2026-04-24. Pricing verified: March 2026.
Read our scoring methodology to understand how the hiltonsoftware Score is calculated.