Freshsales vs HubSpot CRM: Complete Comparison (2026)
In comparing Freshsales and HubSpot CRM in 2026, HubSpot CRM is the stronger choice for smbs wanting a free, all-in-one crm and marketing platform due to excellent free tier. Freshsales excels for sales teams wanting crm with built-in communication tools with built-in calling and email. Freshsales offers Built-in phone, AI lead scoring, Visual deal pipeline starting at $15/user/mo with a free plan. HubSpot CRM provides Contact management, Email tracking, Deals pipeline from $20/user/mo with a free tier. For teams prioritizing value, HubSpot CRM delivers a hiltonsoftware Score of 80/100. Freshsales and HubSpot CRM compete in the crm segment of the SaaS market, where cloud-native solutions, API integrations, and workflow automation drive enterprise and SMB adoption. Other leading crm tools include Salesforce, Pipedrive, Zoho CRM. Freshsales serves 60K+ orgs users globally (founded 2010) while HubSpot CRM reports 216K+ orgs active users (founded 2006).
Freshsales vs HubSpot CRM at a Glance
What are the main differences between Freshsales and HubSpot CRM?
Freshsales and HubSpot CRM differ across ease of use, features, value, support, integrations, scalability, and learning curve. HubSpot CRM leads in 7 of 7 categories.
What are the pros and cons of Freshsales vs HubSpot CRM?
Which is better, Freshsales or HubSpot CRM?
After evaluating Freshsales and HubSpot CRM across features, pricing, integrations, and user satisfaction, HubSpot CRM earns a higher hiltonsoftware Score of 80/100 versus Freshsales at 74/100. HubSpot CRM stands out for "excellent free tier" and "all-in-one platform". Freshsales delivers competitive advantages in "built-in calling and email", making Freshsales a viable alternative.
Both Freshsales and HubSpot CRM offer free plans. Freshsales paid plans start at $15/user/mo while HubSpot CRM begins at $20/user/mo. ROI depends on which features justify upgrading.
Bottom line: Choose Freshsales for sales teams wanting crm with built-in communication tools. Choose HubSpot CRM for smbs wanting a free, all-in-one crm and marketing platform. Both Freshsales and HubSpot CRM are established crm platforms.
Sales teams wanting CRM with built-in communication tools.
SMBs wanting a free, all-in-one CRM and marketing platform.
Freshsales vs HubSpot CRM: Frequently Asked Questions
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Reviewed by Alex Chen, SaaS & Productivity Analyst. Last updated: 2026-04-24. Pricing verified: March 2026.
Read our scoring methodology to understand how the hiltonsoftware Score is calculated.