Freshsales vs Insightly: Complete Comparison (2026)
In comparing Freshsales and Insightly in 2026, Freshsales is the stronger choice for sales teams wanting crm with built-in communication tools due to built-in calling and email. Insightly excels for service businesses managing both sales and project delivery with crm plus project management. Freshsales offers Built-in phone, AI lead scoring, Visual deal pipeline starting at $15/user/mo with a free plan. Insightly provides Contact management, Project delivery, Workflow automation from $29/user/mo with a free tier. For teams prioritizing value, Freshsales delivers a hiltonsoftware Score of 74/100. Freshsales and Insightly compete in the crm segment of the SaaS market, where cloud-native solutions, API integrations, and workflow automation drive enterprise and SMB adoption. Other leading crm tools include Salesforce, HubSpot CRM, Pipedrive. Freshsales serves 60K+ orgs users globally (founded 2010) while Insightly reports 25K+ orgs active users (founded 2009).
Freshsales vs Insightly at a Glance
What are the main differences between Freshsales and Insightly?
Freshsales and Insightly differ across ease of use, features, value, support, integrations, scalability, and learning curve. Freshsales leads in 7 of 7 categories.
What are the pros and cons of Freshsales vs Insightly?
Which is better, Freshsales or Insightly?
After evaluating Freshsales and Insightly across features, pricing, integrations, and user satisfaction, Freshsales earns a higher hiltonsoftware Score of 74/100 versus Insightly at 69/100. Freshsales stands out for "built-in calling and email" and "intuitive ui". Insightly delivers competitive advantages in "crm plus project management", making Insightly a viable alternative.
Both Freshsales and Insightly offer free plans. Freshsales paid plans start at $15/user/mo while Insightly begins at $29/user/mo. ROI depends on which features justify upgrading.
Bottom line: Choose Freshsales for sales teams wanting crm with built-in communication tools. Choose Insightly for service businesses managing both sales and project delivery. Both Freshsales and Insightly are established crm platforms.
Sales teams wanting CRM with built-in communication tools.
Service businesses managing both sales and project delivery.
Freshsales vs Insightly: Frequently Asked Questions
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Reviewed by Alex Chen, SaaS & Productivity Analyst. Last updated: 2026-04-24. Pricing verified: March 2026.
Read our scoring methodology to understand how the hiltonsoftware Score is calculated.