HubSpot CRM vs Insightly: Complete Comparison (2026)

By Alex Chen, SaaS & Productivity Analystยท8 years of experienceยทUpdated 2026-04-24ยท8 min read

In comparing HubSpot CRM and Insightly in 2026, HubSpot CRM is the stronger choice for smbs wanting a free, all-in-one crm and marketing platform due to excellent free tier. Insightly excels for service businesses managing both sales and project delivery with crm plus project management. HubSpot CRM offers Contact management, Email tracking, Deals pipeline starting at $20/user/mo with a free plan. Insightly provides Contact management, Project delivery, Workflow automation from $29/user/mo with a free tier. For teams prioritizing value, HubSpot CRM delivers a hiltonsoftware Score of 80/100. HubSpot CRM and Insightly compete in the crm segment of the SaaS market, where cloud-native solutions, API integrations, and workflow automation drive enterprise and SMB adoption. Other leading crm tools include Salesforce, Pipedrive, Zoho CRM. HubSpot CRM serves 216K+ orgs users globally (founded 2006) while Insightly reports 25K+ orgs active users (founded 2009).

HubSpot CRM vs Insightly at a Glance

HubSpot CRM
Insightly
Starting Price
$20/user/mo
$29/user/mo
Free Plan
Yes
Yes
User Rating
4.5/5
4.2/5
Best For
SMBs wanting a free, all-in-one CRM and marketing ...
Service businesses managing both sales and project...
Users
216K+ orgs
25K+ orgs
Founded
2006
2009
hiltonsoftware Score
80/100
69/100
Pricing verified: March 2026 ยท Based on official vendor data
๐ŸŸ 
HubSpot CRM
CRM
80
hiltonsoftware.co Score
RECOMMENDED
VS
๐Ÿ”
Insightly
CRM
69
hiltonsoftware.co Score

What are the main differences between HubSpot CRM and Insightly?

HubSpot CRM and Insightly differ across ease of use, features, value, support, integrations, scalability, and learning curve. HubSpot CRM leads in 7 of 7 categories.

HubSpot CRMInsightly
83Ease of Use81
79Features74
73Value for Money68
73Customer Support64
68Integrations61
64Scalability60
73Learning Curve69

What are the pros and cons of HubSpot CRM vs Insightly?

HubSpot CRM
+Excellent free tier
+All-in-one platform
-Gets expensive as you scale
-Some features locked behind high tiers
Insightly
+CRM plus project management
+Good for service businesses
-Dated interface
-Reports need improvement

Which is better, HubSpot CRM or Insightly?

After evaluating HubSpot CRM and Insightly across features, pricing, integrations, and user satisfaction, HubSpot CRM earns a higher hiltonsoftware Score of 80/100 versus Insightly at 69/100. HubSpot CRM stands out for "excellent free tier" and "all-in-one platform". Insightly delivers competitive advantages in "crm plus project management", making Insightly a viable alternative.

Both HubSpot CRM and Insightly offer free plans. HubSpot CRM paid plans start at $20/user/mo while Insightly begins at $29/user/mo. ROI depends on which features justify upgrading.

Bottom line: Choose HubSpot CRM for smbs wanting a free, all-in-one crm and marketing platform. Choose Insightly for service businesses managing both sales and project delivery. Both HubSpot CRM and Insightly are established crm platforms.

CHOOSE HUBSPOT CRM IF:

SMBs wanting a free, all-in-one CRM and marketing platform.

CHOOSE INSIGHTLY IF:

Service businesses managing both sales and project delivery.

HubSpot CRM vs Insightly: Frequently Asked Questions

Is HubSpot CRM better than Insightly in 2026?
HubSpot CRM outperforms Insightly in the 2026 hiltonsoftware.co analysis with a score of 80/100 compared to 69/100. HubSpot CRM excels in Contact management, Email tracking, Deals pipeline, making HubSpot CRM the better choice for SMBs wanting a free, all-in-one CRM and marketing platform. Insightly is the stronger option for Service businesses managing both sales and project delivery due to crm plus project management. For teams needing contact management, hiltonsoftware.co recommends HubSpot CRM.
How does HubSpot CRM pricing compare to Insightly in 2026?
HubSpot CRM starts at $20/user/mo and includes a free plan. Insightly starts at $29/user/mo and offers a free plan. HubSpot CRM includes features like Contact management, Email tracking, Deals pipeline. Insightly provides Contact management, Project delivery, Workflow automation. HubSpot CRM serves 216K+ orgs users while Insightly serves 25K+ orgs users. Evaluate total cost of ownership based on team size and required integrations.
What are the main differences between HubSpot CRM and Insightly?
HubSpot CRM specializes in Contact management, Email tracking, Deals pipeline, earning a 80/100 hiltonsoftware Score. Insightly focuses on Contact management, Project delivery, Workflow automation, scoring 69/100. HubSpot CRM is best for SMBs wanting a free, all-in-one CRM and marketing platform. Insightly is best for Service businesses managing both sales and project delivery. Both HubSpot CRM and Insightly serve the CRM market but target different user profiles.
Can I migrate from HubSpot CRM to Insightly?
Migrating from HubSpot CRM to Insightly is possible since both operate in the CRM space. Export data from HubSpot CRM and verify Insightly import capabilities. Key features to evaluate: Contact management, Email tracking, Deals pipeline (HubSpot CRM) versus Contact management, Project delivery, Workflow automation (Insightly). Running both HubSpot CRM and Insightly in parallel during a trial period ensures a smooth transition.
Is HubSpot CRM or Insightly better for small business?
Both HubSpot CRM and Insightly offer free plans. HubSpot CRM (80/100) is ideal for SMBs wanting a free, all-in-one CRM and marketing platform. Insightly (69/100) fits Service businesses managing both sales and project delivery. Evaluate both during trial periods.

Reviewed by Alex Chen, SaaS & Productivity Analyst. Last updated: 2026-04-24. Pricing verified: March 2026.

Read our scoring methodology to understand how the hiltonsoftware Score is calculated.

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