Freshsales vs Monday Sales CRM: Complete Comparison (2026)
In comparing Freshsales and Monday Sales CRM in 2026, Freshsales is the stronger choice for sales teams wanting crm with built-in communication tools due to built-in calling and email. Monday Sales CRM excels for monday.com users wanting crm within their existing workspace with highly customizable. Freshsales offers Built-in phone, AI lead scoring, Visual deal pipeline starting at $15/user/mo with a free plan. Monday Sales CRM provides Custom pipelines, Email sync, Activity tracking from $12/user/mo. For teams prioritizing value, Freshsales delivers a hiltonsoftware Score of 74/100. Freshsales and Monday Sales CRM compete in the crm segment of the SaaS market, where cloud-native solutions, API integrations, and workflow automation drive enterprise and SMB adoption. Other leading crm tools include Salesforce, HubSpot CRM, Pipedrive. Freshsales serves 60K+ orgs users globally (founded 2010) while Monday Sales CRM reports 225K+ orgs active users (founded 2012).
Freshsales vs Monday Sales CRM at a Glance
What are the main differences between Freshsales and Monday Sales CRM?
Freshsales and Monday Sales CRM differ across ease of use, features, value, support, integrations, scalability, and learning curve. Freshsales leads in 4 of 7 categories.
What are the pros and cons of Freshsales vs Monday Sales CRM?
Which is better, Freshsales or Monday Sales CRM?
After evaluating Freshsales and Monday Sales CRM across features, pricing, integrations, and user satisfaction, Freshsales earns a higher hiltonsoftware Score of 74/100 versus Monday Sales CRM at 69/100. Freshsales stands out for "built-in calling and email" and "intuitive ui". Monday Sales CRM delivers competitive advantages in "highly customizable", making Monday Sales CRM a viable alternative.
On pricing, Freshsales offers a free plan for SMBs and startups. Monday Sales CRM starts at $12/user/mo with no free tier, but justifies the cost with custom pipelines and email sync and enterprise-grade scalability.
Bottom line: Choose Freshsales for sales teams wanting crm with built-in communication tools. Choose Monday Sales CRM for monday.com users wanting crm within their existing workspace. Both Freshsales and Monday Sales CRM are established crm platforms.
Sales teams wanting CRM with built-in communication tools.
Monday.com users wanting CRM within their existing workspace.
Freshsales vs Monday Sales CRM: Frequently Asked Questions
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Reviewed by Alex Chen, SaaS & Productivity Analyst. Last updated: 2026-04-24. Pricing verified: March 2026.
Read our scoring methodology to understand how the hiltonsoftware Score is calculated.