HubSpot CRM vs Keap: Complete Comparison (2026)

By Alex Chen, SaaS & Productivity Analystยท8 years of experienceยทUpdated 2026-04-24ยท8 min read

In comparing HubSpot CRM and Keap in 2026, HubSpot CRM is the stronger choice for smbs wanting a free, all-in-one crm and marketing platform due to excellent free tier. Keap excels for small businesses wanting crm plus marketing automation together with powerful automation for smbs. HubSpot CRM offers Contact management, Email tracking, Deals pipeline starting at $20/user/mo with a free plan. Keap provides CRM, Marketing automation, E-commerce from $199/mo. For teams prioritizing value, HubSpot CRM delivers a hiltonsoftware Score of 80/100. HubSpot CRM and Keap compete in the crm segment of the SaaS market, where cloud-native solutions, API integrations, and workflow automation drive enterprise and SMB adoption. Other leading crm tools include Salesforce, Pipedrive, Zoho CRM. HubSpot CRM serves 216K+ orgs users globally (founded 2006) while Keap reports 200K+ active users (founded 2001).

HubSpot CRM vs Keap at a Glance

HubSpot CRM
Keap
Starting Price
$20/user/mo
$199/mo
Free Plan
Yes
No
User Rating
4.5/5
4.2/5
Best For
SMBs wanting a free, all-in-one CRM and marketing ...
Small businesses wanting CRM plus marketing automa...
Users
216K+ orgs
200K+
Founded
2006
2001
hiltonsoftware Score
80/100
69/100
Pricing verified: March 2026 ยท Based on official vendor data
๐ŸŸ 
HubSpot CRM
CRM
80
hiltonsoftware.co Score
RECOMMENDED
VS
๐ŸŒ€
Keap
CRM
69
hiltonsoftware.co Score

What are the main differences between HubSpot CRM and Keap?

HubSpot CRM and Keap differ across ease of use, features, value, support, integrations, scalability, and learning curve. HubSpot CRM leads in 7 of 7 categories.

HubSpot CRMKeap
83Ease of Use72
79Features75
73Value for Money59
73Customer Support70
68Integrations64
64Scalability60
73Learning Curve61

What are the pros and cons of HubSpot CRM vs Keap?

HubSpot CRM
+Excellent free tier
+All-in-one platform
-Gets expensive as you scale
-Some features locked behind high tiers
Keap
+Powerful automation for SMBs
+All-in-one platform
-High starting price
-Steep learning curve

Which is better, HubSpot CRM or Keap?

After evaluating HubSpot CRM and Keap across features, pricing, integrations, and user satisfaction, HubSpot CRM earns a higher hiltonsoftware Score of 80/100 versus Keap at 69/100. HubSpot CRM stands out for "excellent free tier" and "all-in-one platform". Keap delivers competitive advantages in "powerful automation for smbs", making Keap a viable alternative.

On pricing, HubSpot CRM offers a free plan for SMBs and startups. Keap starts at $199/mo with no free tier, but justifies the cost with crm and marketing automation and enterprise-grade scalability.

Bottom line: Choose HubSpot CRM for smbs wanting a free, all-in-one crm and marketing platform. Choose Keap for small businesses wanting crm plus marketing automation together. Both HubSpot CRM and Keap are established crm platforms.

CHOOSE HUBSPOT CRM IF:

SMBs wanting a free, all-in-one CRM and marketing platform.

CHOOSE KEAP IF:

Small businesses wanting CRM plus marketing automation together.

HubSpot CRM vs Keap: Frequently Asked Questions

Is HubSpot CRM better than Keap in 2026?
HubSpot CRM outperforms Keap in the 2026 hiltonsoftware.co analysis with a score of 80/100 compared to 69/100. HubSpot CRM excels in Contact management, Email tracking, Deals pipeline, making HubSpot CRM the better choice for SMBs wanting a free, all-in-one CRM and marketing platform. Keap is the stronger option for Small businesses wanting CRM plus marketing automation together due to powerful automation for smbs. For teams needing contact management, hiltonsoftware.co recommends HubSpot CRM.
How does HubSpot CRM pricing compare to Keap in 2026?
HubSpot CRM starts at $20/user/mo and includes a free plan. Keap starts at $199/mo without a free plan. HubSpot CRM includes features like Contact management, Email tracking, Deals pipeline. Keap provides CRM, Marketing automation, E-commerce. HubSpot CRM serves 216K+ orgs users while Keap serves 200K+ users. Evaluate total cost of ownership based on team size and required integrations.
What are the main differences between HubSpot CRM and Keap?
HubSpot CRM specializes in Contact management, Email tracking, Deals pipeline, earning a 80/100 hiltonsoftware Score. Keap focuses on CRM, Marketing automation, E-commerce, scoring 69/100. HubSpot CRM is best for SMBs wanting a free, all-in-one CRM and marketing platform. Keap is best for Small businesses wanting CRM plus marketing automation together. Both HubSpot CRM and Keap serve the CRM market but target different user profiles.
Can I migrate from HubSpot CRM to Keap?
Migrating from HubSpot CRM to Keap is possible since both operate in the CRM space. Export data from HubSpot CRM and verify Keap import capabilities. Key features to evaluate: Contact management, Email tracking, Deals pipeline (HubSpot CRM) versus CRM, Marketing automation, E-commerce (Keap). Running both HubSpot CRM and Keap in parallel during a trial period ensures a smooth transition.
Is HubSpot CRM or Keap better for small business?
For small businesses, HubSpot CRM offers a free plan with contact management. HubSpot CRM scores 80/100 on hiltonsoftware.co. Keap (starting at $199/mo) is worth the investment for businesses needing CRM, Marketing automation, E-commerce. Both HubSpot CRM and Keap support SMB and startup teams.

Reviewed by Alex Chen, SaaS & Productivity Analyst. Last updated: 2026-04-24. Pricing verified: March 2026.

Read our scoring methodology to understand how the hiltonsoftware Score is calculated.

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