LiveChat vs Re:amaze: Complete Comparison (2026)
In comparing LiveChat and Re:amaze in 2026, LiveChat is the stronger choice for e-commerce and service businesses wanting reliable, real-time live chat due to reliable and stable chat platform. Re:amaze excels for e-commerce businesses wanting integrated customer support with live chat and faq with great for e-commerce support. LiveChat offers Live chat, Ticketing, Chat archives starting at $20/agent/mo. Re:amaze provides Live chat, Shared inbox, FAQ builder from $29/agent/mo. For teams prioritizing value, LiveChat delivers a hiltonsoftware Score of 70/100. LiveChat and Re:amaze compete in the customer support segment of the SaaS market, where cloud-native solutions, API integrations, and workflow automation drive enterprise and SMB adoption. Other leading customer support tools include Zendesk, Intercom, Freshdesk. LiveChat serves 38K+ orgs users globally (founded 2002) while Re:amaze reports 3K+ orgs active users (founded 2014).
LiveChat vs Re:amaze at a Glance
What are the main differences between LiveChat and Re:amaze?
LiveChat and Re:amaze differ across ease of use, features, value, support, integrations, scalability, and learning curve. LiveChat leads in 6 of 7 categories.
What are the pros and cons of LiveChat vs Re:amaze?
Which is better, LiveChat or Re:amaze?
After evaluating LiveChat and Re:amaze across features, pricing, integrations, and user satisfaction, LiveChat earns a higher hiltonsoftware Score of 70/100 versus Re:amaze at 62/100. LiveChat stands out for "reliable and stable chat platform" and "good widget customization". Re:amaze delivers competitive advantages in "great for e-commerce support", making Re:amaze a viable alternative.
Neither LiveChat nor Re:amaze offers a free plan. LiveChat starts at $20/agent/mo and Re:amaze at $29/agent/mo.
Bottom line: Choose LiveChat for e-commerce and service businesses wanting reliable, real-time live chat. Choose Re:amaze for e-commerce businesses wanting integrated customer support with live chat and faq. Both LiveChat and Re:amaze are established customer support platforms.
E-commerce and service businesses wanting reliable, real-time live chat.
E-commerce businesses wanting integrated customer support with live chat and FAQ.
LiveChat vs Re:amaze: Frequently Asked Questions
Related Comparisons
Reviewed by Elena Kowalski, Security & Enterprise Editor. Last updated: 2026-04-24. Pricing verified: March 2026.
Read our scoring methodology to understand how the hiltonsoftware Score is calculated.