Mattermost vs Zoom Chat: Complete Comparison (2026)

By Alex Chen, SaaS & Productivity Analystยท8 years of experienceยทUpdated 2026-04-24ยท8 min read

In comparing Mattermost and Zoom Chat in 2026, Zoom Chat is the stronger choice for teams already using zoom for meetings due to bundled with zoom meetings. Mattermost excels for enterprises needing data sovereignty and self-hosting with full data control. Mattermost offers Self-hosted deployment, Channels, DevOps integrations starting at $10/user/mo (cloud) with a free plan. Zoom Chat provides Channels, File sharing, Unified with Zoom meetings from $13.33/user/mo with a free tier. For teams prioritizing value, Zoom Chat delivers a hiltonsoftware Score of 83/100. Mattermost and Zoom Chat compete in the team communication segment of the SaaS market, where cloud-native solutions, API integrations, and workflow automation drive enterprise and SMB adoption. Other leading team communication tools include Slack, Microsoft Teams, Discord. Mattermost serves 800K+ users globally (founded 2015) while Zoom Chat reports 300M+ active users (founded 2013).

Mattermost vs Zoom Chat at a Glance

Mattermost
Zoom Chat
Starting Price
$10/user/mo (cloud)
$13.33/user/mo
Free Plan
Yes
Yes
User Rating
4.3/5
4.2/5
Best For
Enterprises needing data sovereignty and self-host...
Teams already using Zoom for meetings.
Users
800K+
300M+
Founded
2015
2013
hiltonsoftware Score
74/100
83/100
Pricing verified: March 2026 ยท Based on official vendor data
๐Ÿ”ฉ
Mattermost
Team Communication
74
hiltonsoftware.co Score
VS
๐Ÿ“ฑ
Zoom Chat
Team Communication
83
hiltonsoftware.co Score
RECOMMENDED

What are the main differences between Mattermost and Zoom Chat?

Mattermost and Zoom Chat differ across ease of use, features, value, support, integrations, scalability, and learning curve. Zoom Chat leads in 5 of 7 categories.

MattermostZoom Chat
79Ease of Use79
77Features72
71Value for Money71
66Customer Support69
62Integrations71
60Scalability68
73Learning Curve67

What are the pros and cons of Mattermost vs Zoom Chat?

Mattermost
+Full data control
+Strong security features
-Requires IT to self-host
-UI is less polished than Slack
Zoom Chat
+Bundled with Zoom meetings
+Easy to adopt
-Lags behind Slack in features
-Requires Zoom subscription for best use

Which is better, Mattermost or Zoom Chat?

After evaluating Mattermost and Zoom Chat across features, pricing, integrations, and user satisfaction, Zoom Chat earns a higher hiltonsoftware Score of 83/100 versus Mattermost at 74/100. Zoom Chat stands out for "bundled with zoom meetings" and "easy to adopt". Mattermost delivers competitive advantages in "full data control", making Mattermost a viable alternative.

Both Mattermost and Zoom Chat offer free plans. Mattermost paid plans start at $10/user/mo (cloud) while Zoom Chat begins at $13.33/user/mo. ROI depends on which features justify upgrading.

Bottom line: Choose Mattermost for enterprises needing data sovereignty and self-hosting. Choose Zoom Chat for teams already using zoom for meetings. Both Mattermost and Zoom Chat are established team communication platforms.

CHOOSE MATTERMOST IF:

Enterprises needing data sovereignty and self-hosting.

CHOOSE ZOOM CHAT IF:

Teams already using Zoom for meetings.

Mattermost vs Zoom Chat: Frequently Asked Questions

Is Mattermost better than Zoom Chat in 2026?
Zoom Chat outperforms Mattermost in the 2026 hiltonsoftware.co analysis with a score of 83/100 compared to 74/100. Mattermost excels in Self-hosted deployment, Channels, DevOps integrations, making Mattermost the better choice for Enterprises needing data sovereignty and self-hosting. Zoom Chat is the stronger option for Teams already using Zoom for meetings due to bundled with zoom meetings. For teams needing channels, hiltonsoftware.co recommends Zoom Chat.
How does Mattermost pricing compare to Zoom Chat in 2026?
Mattermost starts at $10/user/mo (cloud) and includes a free plan. Zoom Chat starts at $13.33/user/mo and offers a free plan. Mattermost includes features like Self-hosted deployment, Channels, DevOps integrations. Zoom Chat provides Channels, File sharing, Unified with Zoom meetings. Mattermost serves 800K+ users while Zoom Chat serves 300M+ users. Evaluate total cost of ownership based on team size and required integrations.
What are the main differences between Mattermost and Zoom Chat?
Mattermost specializes in Self-hosted deployment, Channels, DevOps integrations, earning a 74/100 hiltonsoftware Score. Zoom Chat focuses on Channels, File sharing, Unified with Zoom meetings, scoring 83/100. Mattermost is best for Enterprises needing data sovereignty and self-hosting. Zoom Chat is best for Teams already using Zoom for meetings. Both Mattermost and Zoom Chat serve the Team Communication market but target different user profiles.
Can I migrate from Mattermost to Zoom Chat?
Migrating from Mattermost to Zoom Chat is possible since both operate in the Team Communication space. Export data from Mattermost and verify Zoom Chat import capabilities. Key features to evaluate: Self-hosted deployment, Channels, DevOps integrations (Mattermost) versus Channels, File sharing, Unified with Zoom meetings (Zoom Chat). Running both Mattermost and Zoom Chat in parallel during a trial period ensures a smooth transition.
Is Mattermost or Zoom Chat better for small business?
Both Mattermost and Zoom Chat offer free plans. Mattermost (74/100) is ideal for Enterprises needing data sovereignty and self-hosting. Zoom Chat (83/100) fits Teams already using Zoom for meetings. Evaluate both during trial periods.

Reviewed by Alex Chen, SaaS & Productivity Analyst. Last updated: 2026-04-24. Pricing verified: March 2026.

Read our scoring methodology to understand how the hiltonsoftware Score is calculated.

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