Mattermost vs Slack: Complete Comparison (2026)

By Alex Chen, SaaS & Productivity Analystยท8 years of experienceยทUpdated 2026-04-24ยท8 min read

In comparing Mattermost and Slack in 2026, Slack is the stronger choice for teams needing organized async communication due to huge app ecosystem. Mattermost excels for enterprises needing data sovereignty and self-hosting with full data control. Mattermost offers Self-hosted deployment, Channels, DevOps integrations starting at $10/user/mo (cloud) with a free plan. Slack provides Channels, Direct messages, App integrations from $7.25/user/mo with a free tier. For teams prioritizing value, Slack delivers a hiltonsoftware Score of 85/100. Mattermost and Slack compete in the team communication segment of the SaaS market, where cloud-native solutions, API integrations, and workflow automation drive enterprise and SMB adoption. Other leading team communication tools include Microsoft Teams, Discord, Zoom Chat. Mattermost serves 800K+ users globally (founded 2015) while Slack reports 32M+ active users (founded 2013).

Mattermost vs Slack at a Glance

Mattermost
Slack
Starting Price
$10/user/mo (cloud)
$7.25/user/mo
Free Plan
Yes
Yes
User Rating
4.3/5
4.5/5
Best For
Enterprises needing data sovereignty and self-host...
Teams needing organized async communication.
Users
800K+
32M+
Founded
2015
2013
hiltonsoftware Score
74/100
85/100
Pricing verified: March 2026 ยท Based on official vendor data
๐Ÿ”ฉ
Mattermost
Team Communication
74
hiltonsoftware.co Score
VS
๐Ÿ’ฌ
Slack
Team Communication
85
hiltonsoftware.co Score
RECOMMENDED

What are the main differences between Mattermost and Slack?

Mattermost and Slack differ across ease of use, features, value, support, integrations, scalability, and learning curve. Slack leads in 7 of 7 categories.

MattermostSlack
79Ease of Use85
77Features77
71Value for Money71
66Customer Support73
62Integrations73
60Scalability70
73Learning Curve73

What are the pros and cons of Mattermost vs Slack?

Mattermost
+Full data control
+Strong security features
-Requires IT to self-host
-UI is less polished than Slack
Slack
+Huge app ecosystem
+Intuitive interface
-Expensive at scale
-Can be distracting

Which is better, Mattermost or Slack?

After evaluating Mattermost and Slack across features, pricing, integrations, and user satisfaction, Slack earns a higher hiltonsoftware Score of 85/100 versus Mattermost at 74/100. Slack stands out for "huge app ecosystem" and "intuitive interface". Mattermost delivers competitive advantages in "full data control", making Mattermost a viable alternative.

Both Mattermost and Slack offer free plans. Mattermost paid plans start at $10/user/mo (cloud) while Slack begins at $7.25/user/mo. ROI depends on which features justify upgrading.

Bottom line: Choose Mattermost for enterprises needing data sovereignty and self-hosting. Choose Slack for teams needing organized async communication. Both Mattermost and Slack are established team communication platforms.

CHOOSE MATTERMOST IF:

Enterprises needing data sovereignty and self-hosting.

CHOOSE SLACK IF:

Teams needing organized async communication.

Mattermost vs Slack: Frequently Asked Questions

Is Mattermost better than Slack in 2026?
Slack outperforms Mattermost in the 2026 hiltonsoftware.co analysis with a score of 85/100 compared to 74/100. Mattermost excels in Self-hosted deployment, Channels, DevOps integrations, making Mattermost the better choice for Enterprises needing data sovereignty and self-hosting. Slack is the stronger option for Teams needing organized async communication due to huge app ecosystem. For teams needing channels, hiltonsoftware.co recommends Slack.
How does Mattermost pricing compare to Slack in 2026?
Mattermost starts at $10/user/mo (cloud) and includes a free plan. Slack starts at $7.25/user/mo and offers a free plan. Mattermost includes features like Self-hosted deployment, Channels, DevOps integrations. Slack provides Channels, Direct messages, App integrations. Mattermost serves 800K+ users while Slack serves 32M+ users. Evaluate total cost of ownership based on team size and required integrations.
What are the main differences between Mattermost and Slack?
Mattermost specializes in Self-hosted deployment, Channels, DevOps integrations, earning a 74/100 hiltonsoftware Score. Slack focuses on Channels, Direct messages, App integrations, scoring 85/100. Mattermost is best for Enterprises needing data sovereignty and self-hosting. Slack is best for Teams needing organized async communication. Both Mattermost and Slack serve the Team Communication market but target different user profiles.
Can I migrate from Mattermost to Slack?
Migrating from Mattermost to Slack is possible since both operate in the Team Communication space. Export data from Mattermost and verify Slack import capabilities. Key features to evaluate: Self-hosted deployment, Channels, DevOps integrations (Mattermost) versus Channels, Direct messages, App integrations (Slack). Running both Mattermost and Slack in parallel during a trial period ensures a smooth transition.
Is Mattermost or Slack better for small business?
Both Mattermost and Slack offer free plans. Mattermost (74/100) is ideal for Enterprises needing data sovereignty and self-hosting. Slack (85/100) fits Teams needing organized async communication. Evaluate both during trial periods.

Reviewed by Alex Chen, SaaS & Productivity Analyst. Last updated: 2026-04-24. Pricing verified: March 2026.

Read our scoring methodology to understand how the hiltonsoftware Score is calculated.

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