Monday Sales CRM vs SugarCRM: Complete Comparison (2026)
In comparing Monday Sales CRM and SugarCRM in 2026, Monday Sales CRM is the stronger choice for monday.com users wanting crm within their existing workspace due to highly customizable. SugarCRM excels for mid-market enterprises wanting a highly customizable crm platform with flexible deployment options. Monday Sales CRM offers Custom pipelines, Email sync, Activity tracking starting at $12/user/mo. SugarCRM provides Sales automation, Marketing automation, Customer service from $19/user/mo. For teams prioritizing value, Monday Sales CRM delivers a hiltonsoftware Score of 69/100. Monday Sales CRM and SugarCRM compete in the crm segment of the SaaS market, where cloud-native solutions, API integrations, and workflow automation drive enterprise and SMB adoption. Other leading crm tools include Salesforce, HubSpot CRM, Pipedrive. Monday Sales CRM serves 225K+ orgs users globally (founded 2012) while SugarCRM reports 4.5K+ orgs active users (founded 2004).
Monday Sales CRM vs SugarCRM at a Glance
What are the main differences between Monday Sales CRM and SugarCRM?
Monday Sales CRM and SugarCRM differ across ease of use, features, value, support, integrations, scalability, and learning curve. Monday Sales CRM leads in 7 of 7 categories.
What are the pros and cons of Monday Sales CRM vs SugarCRM?
Which is better, Monday Sales CRM or SugarCRM?
After evaluating Monday Sales CRM and SugarCRM across features, pricing, integrations, and user satisfaction, Monday Sales CRM earns a higher hiltonsoftware Score of 69/100 versus SugarCRM at 62/100. Monday Sales CRM stands out for "highly customizable" and "familiar monday.com interface". SugarCRM delivers competitive advantages in "flexible deployment options", making SugarCRM a viable alternative.
Neither Monday Sales CRM nor SugarCRM offers a free plan. Monday Sales CRM starts at $12/user/mo and SugarCRM at $19/user/mo.
Bottom line: Choose Monday Sales CRM for monday.com users wanting crm within their existing workspace. Choose SugarCRM for mid-market enterprises wanting a highly customizable crm platform. Both Monday Sales CRM and SugarCRM are established crm platforms.
Monday.com users wanting CRM within their existing workspace.
Mid-market enterprises wanting a highly customizable CRM platform.
Monday Sales CRM vs SugarCRM: Frequently Asked Questions
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Reviewed by Alex Chen, SaaS & Productivity Analyst. Last updated: 2026-04-24. Pricing verified: March 2026.
Read our scoring methodology to understand how the hiltonsoftware Score is calculated.