Braze vs Klaviyo (Marketing): Complete Comparison (2026)

By Marcus Johnson, Marketing & Growth Specialistยท7 years of experienceยทUpdated 2026-04-24ยท8 min read

In comparing Braze and Klaviyo (Marketing) in 2026, Klaviyo (Marketing) is the stronger choice for e-commerce stores wanting powerful behavioral marketing automation due to unmatched e-commerce data. Braze excels for consumer apps wanting sophisticated multi-channel customer engagement with best-in-class mobile push notifications. Braze offers Push notifications, In-app messaging, Email starting at Custom pricing. Klaviyo (Marketing) provides Behavioral automation flows, SMS marketing, Segmentation from $20/mo with a free tier. For teams prioritizing value, Klaviyo (Marketing) delivers a hiltonsoftware Score of 76/100. Braze and Klaviyo (Marketing) compete in the marketing automation segment of the SaaS market, where cloud-native solutions, API integrations, and workflow automation drive enterprise and SMB adoption. Other leading marketing automation tools include HubSpot Marketing, Marketo, Pardot. Braze serves 1.5K+ orgs users globally (founded 2011) while Klaviyo (Marketing) reports 130K+ orgs active users (founded 2012).

Braze vs Klaviyo (Marketing) at a Glance

Braze
Klaviyo (Marketing)
Starting Price
Custom pricing
$20/mo
Free Plan
No
Yes
User Rating
4.5/5
4.6/5
Best For
Consumer apps wanting sophisticated multi-channel ...
E-commerce stores wanting powerful behavioral mark...
Users
1.5K+ orgs
130K+ orgs
Founded
2011
2012
hiltonsoftware Score
63/100
76/100
Pricing verified: March 2026 ยท Based on official vendor data
๐Ÿ”ฅ
Braze
Marketing Automation
63
hiltonsoftware.co Score
VS
๐Ÿ›๏ธ
Klaviyo (Marketing)
Marketing Automation
76
hiltonsoftware.co Score
RECOMMENDED

What are the main differences between Braze and Klaviyo (Marketing)?

Braze and Klaviyo (Marketing) differ across ease of use, features, value, support, integrations, scalability, and learning curve. Klaviyo (Marketing) leads in 7 of 7 categories.

BrazeKlaviyo (Marketing)
78Ease of Use88
77Features82
65Value for Money72
69Customer Support70
57Integrations65
57Scalability66
65Learning Curve78

What are the pros and cons of Braze vs Klaviyo (Marketing)?

Braze
+Best-in-class mobile push notifications
+Powerful cross-channel Canvas
-Enterprise pricing only
-Complex to implement
Klaviyo (Marketing)
+Unmatched e-commerce data
+Deep Shopify integration
-Expensive for large lists
-Focus is narrow to e-commerce

Which is better, Braze or Klaviyo (Marketing)?

After evaluating Braze and Klaviyo (Marketing) across features, pricing, integrations, and user satisfaction, Klaviyo (Marketing) earns a higher hiltonsoftware Score of 76/100 versus Braze at 63/100. Klaviyo (Marketing) stands out for "unmatched e-commerce data" and "deep shopify integration". Braze delivers competitive advantages in "best-in-class mobile push notifications", making Braze a viable alternative.

On pricing, Klaviyo (Marketing) offers a free plan for SMBs and startups. Braze starts at Custom pricing with no free tier, but justifies the cost with push notifications and in-app messaging and enterprise-grade scalability.

Bottom line: Choose Braze for consumer apps wanting sophisticated multi-channel customer engagement. Choose Klaviyo (Marketing) for e-commerce stores wanting powerful behavioral marketing automation. Both Braze and Klaviyo (Marketing) are established marketing automation platforms.

CHOOSE BRAZE IF:

Consumer apps wanting sophisticated multi-channel customer engagement.

CHOOSE KLAVIYO (MARKETING) IF:

E-commerce stores wanting powerful behavioral marketing automation.

Braze vs Klaviyo (Marketing): Frequently Asked Questions

Is Braze better than Klaviyo (Marketing) in 2026?
Klaviyo (Marketing) outperforms Braze in the 2026 hiltonsoftware.co analysis with a score of 76/100 compared to 63/100. Braze excels in Push notifications, In-app messaging, Email, making Braze the better choice for Consumer apps wanting sophisticated multi-channel customer engagement. Klaviyo (Marketing) is the stronger option for E-commerce stores wanting powerful behavioral marketing automation due to unmatched e-commerce data. For teams needing behavioral automation flows, hiltonsoftware.co recommends Klaviyo (Marketing).
How does Braze pricing compare to Klaviyo (Marketing) in 2026?
Braze starts at Custom pricing with no free tier. Klaviyo (Marketing) starts at $20/mo and offers a free plan. Braze includes features like Push notifications, In-app messaging, Email. Klaviyo (Marketing) provides Behavioral automation flows, SMS marketing, Segmentation. Braze serves 1.5K+ orgs users while Klaviyo (Marketing) serves 130K+ orgs users. Evaluate total cost of ownership based on team size and required integrations.
What are the main differences between Braze and Klaviyo (Marketing)?
Braze specializes in Push notifications, In-app messaging, Email, earning a 63/100 hiltonsoftware Score. Klaviyo (Marketing) focuses on Behavioral automation flows, SMS marketing, Segmentation, scoring 76/100. Braze is best for Consumer apps wanting sophisticated multi-channel customer engagement. Klaviyo (Marketing) is best for E-commerce stores wanting powerful behavioral marketing automation. Both Braze and Klaviyo (Marketing) serve the Marketing Automation market but target different user profiles.
Can I migrate from Braze to Klaviyo (Marketing)?
Migrating from Braze to Klaviyo (Marketing) is possible since both operate in the Marketing Automation space. Export data from Braze and verify Klaviyo (Marketing) import capabilities. Key features to evaluate: Push notifications, In-app messaging, Email (Braze) versus Behavioral automation flows, SMS marketing, Segmentation (Klaviyo (Marketing)). Running both Braze and Klaviyo (Marketing) in parallel during a trial period ensures a smooth transition.
Is Braze or Klaviyo (Marketing) better for small business?
For small businesses, Klaviyo (Marketing) offers a free plan making Klaviyo (Marketing) more budget-friendly at 76/100 on hiltonsoftware.co. Braze (starting at Custom pricing) is worth considering for Push notifications, In-app messaging, Email. Both Braze and Klaviyo (Marketing) scale from SMB to enterprise.

Reviewed by Marcus Johnson, Marketing & Growth Specialist. Last updated: 2026-04-24. Pricing verified: March 2026.

Read our scoring methodology to understand how the hiltonsoftware Score is calculated.

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