Unified CRM with sales, marketing, and help desk modules including open-source edition.
Vtiger CRM is a crm platform founded in 2004 with a hiltonsoftware Score of 72/100. Vtiger CRM pricing starts at $12/user/mo/month with a free plan available. Vtiger CRM serves 300K+ users and competes with Salesforce, HubSpot CRM, and Pipedrive in the crm market. Key Vtiger CRM features include Sales automation, Email marketing, and Help desk. hiltonsoftware.co rates Vtiger CRM 4.2/5 based on user ratings (40%), feature depth (25%), value for money (20%), market presence (10%), and growth trajectory (5%).
Teams wanting a self-hosted open-source CRM with full-featured cloud option.
Complete pricing breakdown for all Vtiger CRM plans. Updated March 2026.
Side-by-side pricing and feature comparison of the top Git hosting platforms.
| Feature | Vtiger | HubSpot CRM | Zoho CRM |
|---|---|---|---|
| Free Plan | Yes (10 users, 3K records) | Yes (unlimited users) | Yes (3 users) |
| Starting Price | $30/user/mo | $15/user/mo | $14/user/mo |
| All-in-One (Sales+Marketing+Support) | Yes (One platform) | Separate hubs ($$$) | Separate apps |
| Help Desk Built-in | Yes (Professional+) | Service Hub (extra) | Zoho Desk (separate) |
| Inventory Management | Yes (Professional+) | No | Yes (Enterprise) |
| AI Features | Calculus AI (Enterprise) | ChatSpot + AI tools | Zia AI |
| Open Source Option | Yes (Community Edition) | No | No |
| Best For | SMBs wanting all-in-one | Marketing-led growth | Budget-conscious teams |
Yes, Vtiger offers a free Pilot plan for up to 10 users with contact management, pipeline tracking, email integration, and document management. The free plan supports up to 3,000 records. For unlimited records and features like marketing automation, help desk, and sales workflows, the One Professional plan starts at $30/user/month.
Vtiger One is a true all-in-one platform that includes sales CRM, marketing automation, help desk, project management, and inventory management in a single plan. HubSpot separates these into expensive individual hubs (Marketing Hub starts at $800/month). Zoho requires separate apps. Vtiger Professional at $30/user/month gives you everything HubSpot charges $1,000+/month for.
Yes, Vtiger Community Edition is open source and free to self-host. It provides basic CRM functionality but lacks advanced features like marketing automation, AI, and the unified One platform. For businesses that want full control and customization without vendor lock-in, the open source edition is a solid starting point.
Yes, Vtiger is particularly strong for SMBs that need sales, marketing, and customer support in one tool without paying for multiple subscriptions. The Professional plan at $30/user/month includes features that competitors charge $100+/user for. The built-in inventory management is valuable for product-based businesses.
Vtiger Calculus AI (available in Enterprise plan) uses machine learning to predict deal win probability, recommend best contact times, analyze email sentiment, and score leads automatically. It learns from your historical CRM data to provide increasingly accurate predictions. Calculus also generates conversation insights and suggests next best actions for sales reps.
Reviewed by Alex Chen, SaaS & Productivity Analyst. Last updated: March 2026. Pricing verified. Methodology