Bitrix24 vs Insightly: Complete Comparison (2026)
In comparing Bitrix24 and Insightly in 2026, Bitrix24 is the stronger choice for smbs wanting a free all-in-one crm and business management platform due to incredibly feature-rich free plan. Insightly excels for service businesses managing both sales and project delivery with crm plus project management. Bitrix24 offers CRM, Project management, Website builder starting at $49/mo (5 users) with a free plan. Insightly provides Contact management, Project delivery, Workflow automation from $29/user/mo with a free tier. For teams prioritizing value, Bitrix24 delivers a hiltonsoftware Score of 77/100. Bitrix24 and Insightly compete in the crm segment of the SaaS market, where cloud-native solutions, API integrations, and workflow automation drive enterprise and SMB adoption. Other leading crm tools include Salesforce, HubSpot CRM, Pipedrive. Bitrix24 serves 12M+ users globally (founded 2012) while Insightly reports 25K+ orgs active users (founded 2009).
Bitrix24 vs Insightly at a Glance
What are the main differences between Bitrix24 and Insightly?
Bitrix24 and Insightly differ across ease of use, features, value, support, integrations, scalability, and learning curve. Bitrix24 leads in 3 of 7 categories.
What are the pros and cons of Bitrix24 vs Insightly?
Which is better, Bitrix24 or Insightly?
After evaluating Bitrix24 and Insightly across features, pricing, integrations, and user satisfaction, Bitrix24 earns a higher hiltonsoftware Score of 77/100 versus Insightly at 69/100. Bitrix24 stands out for "incredibly feature-rich free plan" and "all-in-one business platform". Insightly delivers competitive advantages in "crm plus project management", making Insightly a viable alternative.
Both Bitrix24 and Insightly offer free plans. Bitrix24 paid plans start at $49/mo (5 users) while Insightly begins at $29/user/mo. ROI depends on which features justify upgrading.
Bottom line: Choose Bitrix24 for smbs wanting a free all-in-one crm and business management platform. Choose Insightly for service businesses managing both sales and project delivery. Both Bitrix24 and Insightly are established crm platforms.
SMBs wanting a free all-in-one CRM and business management platform.
Service businesses managing both sales and project delivery.
Bitrix24 vs Insightly: Frequently Asked Questions
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Reviewed by Alex Chen, SaaS & Productivity Analyst. Last updated: 2026-04-24. Pricing verified: March 2026.
Read our scoring methodology to understand how the hiltonsoftware Score is calculated.