Bitrix24 vs Keap: Complete Comparison (2026)

By Alex Chen, SaaS & Productivity Analystยท8 years of experienceยทUpdated 2026-04-24ยท8 min read

In comparing Bitrix24 and Keap in 2026, Bitrix24 is the stronger choice for smbs wanting a free all-in-one crm and business management platform due to incredibly feature-rich free plan. Keap excels for small businesses wanting crm plus marketing automation together with powerful automation for smbs. Bitrix24 offers CRM, Project management, Website builder starting at $49/mo (5 users) with a free plan. Keap provides CRM, Marketing automation, E-commerce from $199/mo. For teams prioritizing value, Bitrix24 delivers a hiltonsoftware Score of 77/100. Bitrix24 and Keap compete in the crm segment of the SaaS market, where cloud-native solutions, API integrations, and workflow automation drive enterprise and SMB adoption. Other leading crm tools include Salesforce, HubSpot CRM, Pipedrive. Bitrix24 serves 12M+ users globally (founded 2012) while Keap reports 200K+ active users (founded 2001).

Bitrix24 vs Keap at a Glance

Bitrix24
Keap
Starting Price
$49/mo (5 users)
$199/mo
Free Plan
Yes
No
User Rating
4.1/5
4.2/5
Best For
SMBs wanting a free all-in-one CRM and business ma...
Small businesses wanting CRM plus marketing automa...
Users
12M+
200K+
Founded
2012
2001
hiltonsoftware Score
77/100
69/100
Pricing verified: March 2026 ยท Based on official vendor data
๐Ÿ”ท
Bitrix24
CRM
77
hiltonsoftware.co Score
RECOMMENDED
VS
๐ŸŒ€
Keap
CRM
69
hiltonsoftware.co Score

What are the main differences between Bitrix24 and Keap?

Bitrix24 and Keap differ across ease of use, features, value, support, integrations, scalability, and learning curve. Bitrix24 leads in 5 of 7 categories.

Bitrix24Keap
76Ease of Use72
71Features75
67Value for Money59
67Customer Support70
68Integrations64
63Scalability60
67Learning Curve61

What are the pros and cons of Bitrix24 vs Keap?

Bitrix24
+Incredibly feature-rich free plan
+All-in-one business platform
-Interface is overwhelming
-Steep learning curve
Keap
+Powerful automation for SMBs
+All-in-one platform
-High starting price
-Steep learning curve

Which is better, Bitrix24 or Keap?

After evaluating Bitrix24 and Keap across features, pricing, integrations, and user satisfaction, Bitrix24 earns a higher hiltonsoftware Score of 77/100 versus Keap at 69/100. Bitrix24 stands out for "incredibly feature-rich free plan" and "all-in-one business platform". Keap delivers competitive advantages in "powerful automation for smbs", making Keap a viable alternative.

On pricing, Bitrix24 offers a free plan for SMBs and startups. Keap starts at $199/mo with no free tier, but justifies the cost with crm and marketing automation and enterprise-grade scalability.

Bottom line: Choose Bitrix24 for smbs wanting a free all-in-one crm and business management platform. Choose Keap for small businesses wanting crm plus marketing automation together. Both Bitrix24 and Keap are established crm platforms.

CHOOSE BITRIX24 IF:

SMBs wanting a free all-in-one CRM and business management platform.

CHOOSE KEAP IF:

Small businesses wanting CRM plus marketing automation together.

Bitrix24 vs Keap: Frequently Asked Questions

Is Bitrix24 better than Keap in 2026?
Bitrix24 outperforms Keap in the 2026 hiltonsoftware.co analysis with a score of 77/100 compared to 69/100. Bitrix24 excels in CRM, Project management, Website builder, making Bitrix24 the better choice for SMBs wanting a free all-in-one CRM and business management platform. Keap is the stronger option for Small businesses wanting CRM plus marketing automation together due to powerful automation for smbs. For teams needing crm, hiltonsoftware.co recommends Bitrix24.
How does Bitrix24 pricing compare to Keap in 2026?
Bitrix24 starts at $49/mo (5 users) and includes a free plan. Keap starts at $199/mo without a free plan. Bitrix24 includes features like CRM, Project management, Website builder. Keap provides CRM, Marketing automation, E-commerce. Bitrix24 serves 12M+ users while Keap serves 200K+ users. Evaluate total cost of ownership based on team size and required integrations.
What are the main differences between Bitrix24 and Keap?
Bitrix24 specializes in CRM, Project management, Website builder, earning a 77/100 hiltonsoftware Score. Keap focuses on CRM, Marketing automation, E-commerce, scoring 69/100. Bitrix24 is best for SMBs wanting a free all-in-one CRM and business management platform. Keap is best for Small businesses wanting CRM plus marketing automation together. Both Bitrix24 and Keap serve the CRM market but target different user profiles.
Can I migrate from Bitrix24 to Keap?
Migrating from Bitrix24 to Keap is possible since both operate in the CRM space. Export data from Bitrix24 and verify Keap import capabilities. Key features to evaluate: CRM, Project management, Website builder (Bitrix24) versus CRM, Marketing automation, E-commerce (Keap). Running both Bitrix24 and Keap in parallel during a trial period ensures a smooth transition.
Is Bitrix24 or Keap better for small business?
For small businesses, Bitrix24 offers a free plan with crm. Bitrix24 scores 77/100 on hiltonsoftware.co. Keap (starting at $199/mo) is worth the investment for businesses needing CRM, Marketing automation, E-commerce. Both Bitrix24 and Keap support SMB and startup teams.

Reviewed by Alex Chen, SaaS & Productivity Analyst. Last updated: 2026-04-24. Pricing verified: March 2026.

Read our scoring methodology to understand how the hiltonsoftware Score is calculated.

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