Insightly vs Keap: Complete Comparison (2026)

By Alex Chen, SaaS & Productivity Analystยท8 years of experienceยทUpdated 2026-04-24ยท8 min read

In comparing Insightly and Keap in 2026, Insightly is the stronger choice for service businesses managing both sales and project delivery due to crm plus project management. Keap excels for small businesses wanting crm plus marketing automation together with powerful automation for smbs. Insightly offers Contact management, Project delivery, Workflow automation starting at $29/user/mo with a free plan. Keap provides CRM, Marketing automation, E-commerce from $199/mo. For teams prioritizing value, Insightly delivers a hiltonsoftware Score of 69/100. Insightly and Keap compete in the crm segment of the SaaS market, where cloud-native solutions, API integrations, and workflow automation drive enterprise and SMB adoption. Other leading crm tools include Salesforce, HubSpot CRM, Pipedrive. Insightly serves 25K+ orgs users globally (founded 2009) while Keap reports 200K+ active users (founded 2001).

Insightly vs Keap at a Glance

Insightly
Keap
Starting Price
$29/user/mo
$199/mo
Free Plan
Yes
No
User Rating
4.2/5
4.2/5
Best For
Service businesses managing both sales and project...
Small businesses wanting CRM plus marketing automa...
Users
25K+ orgs
200K+
Founded
2009
2001
hiltonsoftware Score
69/100
69/100
Pricing verified: March 2026 ยท Based on official vendor data
๐Ÿ”
Insightly
CRM
69
hiltonsoftware.co Score
VS
๐ŸŒ€
Keap
CRM
69
hiltonsoftware.co Score

What are the main differences between Insightly and Keap?

Insightly and Keap differ across ease of use, features, value, support, integrations, scalability, and learning curve. Insightly leads in 4 of 7 categories.

InsightlyKeap
81Ease of Use72
74Features75
68Value for Money59
64Customer Support70
61Integrations64
60Scalability60
69Learning Curve61

What are the pros and cons of Insightly vs Keap?

Insightly
+CRM plus project management
+Good for service businesses
-Dated interface
-Reports need improvement
Keap
+Powerful automation for SMBs
+All-in-one platform
-High starting price
-Steep learning curve

Which is better, Insightly or Keap?

After evaluating Insightly and Keap across features, pricing, integrations, and user satisfaction, Insightly earns a higher hiltonsoftware Score of 69/100 versus Keap at 69/100. Insightly stands out for "crm plus project management" and "good for service businesses". Keap delivers competitive advantages in "powerful automation for smbs", making Keap a viable alternative.

On pricing, Insightly offers a free plan for SMBs and startups. Keap starts at $199/mo with no free tier, but justifies the cost with crm and marketing automation and enterprise-grade scalability.

Bottom line: Choose Insightly for service businesses managing both sales and project delivery. Choose Keap for small businesses wanting crm plus marketing automation together. Both Insightly and Keap are established crm platforms.

CHOOSE INSIGHTLY IF:

Service businesses managing both sales and project delivery.

CHOOSE KEAP IF:

Small businesses wanting CRM plus marketing automation together.

Insightly vs Keap: Frequently Asked Questions

Is Insightly better than Keap in 2026?
Insightly outperforms Keap in the 2026 hiltonsoftware.co analysis with a score of 69/100 compared to 69/100. Insightly excels in Contact management, Project delivery, Workflow automation, making Insightly the better choice for Service businesses managing both sales and project delivery. Keap is the stronger option for Small businesses wanting CRM plus marketing automation together due to powerful automation for smbs. For teams needing contact management, hiltonsoftware.co recommends Insightly.
How does Insightly pricing compare to Keap in 2026?
Insightly starts at $29/user/mo and includes a free plan. Keap starts at $199/mo without a free plan. Insightly includes features like Contact management, Project delivery, Workflow automation. Keap provides CRM, Marketing automation, E-commerce. Insightly serves 25K+ orgs users while Keap serves 200K+ users. Evaluate total cost of ownership based on team size and required integrations.
What are the main differences between Insightly and Keap?
Insightly specializes in Contact management, Project delivery, Workflow automation, earning a 69/100 hiltonsoftware Score. Keap focuses on CRM, Marketing automation, E-commerce, scoring 69/100. Insightly is best for Service businesses managing both sales and project delivery. Keap is best for Small businesses wanting CRM plus marketing automation together. Both Insightly and Keap serve the CRM market but target different user profiles.
Can I migrate from Insightly to Keap?
Migrating from Insightly to Keap is possible since both operate in the CRM space. Export data from Insightly and verify Keap import capabilities. Key features to evaluate: Contact management, Project delivery, Workflow automation (Insightly) versus CRM, Marketing automation, E-commerce (Keap). Running both Insightly and Keap in parallel during a trial period ensures a smooth transition.
Is Insightly or Keap better for small business?
For small businesses, Insightly offers a free plan with contact management. Insightly scores 69/100 on hiltonsoftware.co. Keap (starting at $199/mo) is worth the investment for businesses needing CRM, Marketing automation, E-commerce. Both Insightly and Keap support SMB and startup teams.

Reviewed by Alex Chen, SaaS & Productivity Analyst. Last updated: 2026-04-24. Pricing verified: March 2026.

Read our scoring methodology to understand how the hiltonsoftware Score is calculated.

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