Act-On vs Braze: Complete Comparison (2026)

By Marcus Johnson, Marketing & Growth Specialistยท7 years of experienceยทUpdated 2026-04-24ยท8 min read

In comparing Act-On and Braze in 2026, Braze is the stronger choice for consumer apps wanting sophisticated multi-channel customer engagement due to best-in-class mobile push notifications. Act-On excels for mid-market b2b companies wanting dedicated marketing automation beyond email with good for mid-market b2b. Act-On offers Lead nurturing, Email marketing, Landing pages starting at $900/mo. Braze provides Push notifications, In-app messaging, Email from Custom pricing. For teams prioritizing value, Braze delivers a hiltonsoftware Score of 63/100. Act-On and Braze compete in the marketing automation segment of the SaaS market, where cloud-native solutions, API integrations, and workflow automation drive enterprise and SMB adoption. Other leading marketing automation tools include HubSpot Marketing, Marketo, Pardot. Act-On serves 4K+ orgs users globally (founded 2008) while Braze reports 1.5K+ orgs active users (founded 2011).

Act-On vs Braze at a Glance

Act-On
Braze
Starting Price
$900/mo
Custom pricing
Free Plan
No
No
User Rating
4.2/5
4.5/5
Best For
Mid-market B2B companies wanting dedicated marketi...
Consumer apps wanting sophisticated multi-channel ...
Users
4K+ orgs
1.5K+ orgs
Founded
2008
2011
hiltonsoftware Score
61/100
63/100
Pricing verified: March 2026 ยท Based on official vendor data
๐ŸŽฏ
Act-On
Marketing Automation
61
hiltonsoftware.co Score
VS
๐Ÿ”ฅ
Braze
Marketing Automation
63
hiltonsoftware.co Score
RECOMMENDED

What are the main differences between Act-On and Braze?

Act-On and Braze differ across ease of use, features, value, support, integrations, scalability, and learning curve. Braze leads in 7 of 7 categories.

Act-OnBraze
72Ease of Use78
77Features77
60Value for Money65
65Customer Support69
54Integrations57
54Scalability57
64Learning Curve65

What are the pros and cons of Act-On vs Braze?

Act-On
+Good for mid-market B2B
+Solid lead scoring
-Expensive for small teams
-Interface needs modernization
Braze
+Best-in-class mobile push notifications
+Powerful cross-channel Canvas
-Enterprise pricing only
-Complex to implement

Which is better, Act-On or Braze?

After evaluating Act-On and Braze across features, pricing, integrations, and user satisfaction, Braze earns a higher hiltonsoftware Score of 63/100 versus Act-On at 61/100. Braze stands out for "best-in-class mobile push notifications" and "powerful cross-channel canvas". Act-On delivers competitive advantages in "good for mid-market b2b", making Act-On a viable alternative.

Neither Act-On nor Braze offers a free plan. Act-On starts at $900/mo and Braze at Custom pricing.

Bottom line: Choose Act-On for mid-market b2b companies wanting dedicated marketing automation beyond email. Choose Braze for consumer apps wanting sophisticated multi-channel customer engagement. Both Act-On and Braze are established marketing automation platforms.

CHOOSE ACT-ON IF:

Mid-market B2B companies wanting dedicated marketing automation beyond email.

CHOOSE BRAZE IF:

Consumer apps wanting sophisticated multi-channel customer engagement.

Act-On vs Braze: Frequently Asked Questions

Is Act-On better than Braze in 2026?
Braze outperforms Act-On in the 2026 hiltonsoftware.co analysis with a score of 63/100 compared to 61/100. Act-On excels in Lead nurturing, Email marketing, Landing pages, making Act-On the better choice for Mid-market B2B companies wanting dedicated marketing automation beyond email. Braze is the stronger option for Consumer apps wanting sophisticated multi-channel customer engagement due to best-in-class mobile push notifications. For teams needing push notifications, hiltonsoftware.co recommends Braze.
How does Act-On pricing compare to Braze in 2026?
Act-On starts at $900/mo with no free tier. Braze starts at Custom pricing without a free plan. Act-On includes features like Lead nurturing, Email marketing, Landing pages. Braze provides Push notifications, In-app messaging, Email. Act-On serves 4K+ orgs users while Braze serves 1.5K+ orgs users. Evaluate total cost of ownership based on team size and required integrations.
What are the main differences between Act-On and Braze?
Act-On specializes in Lead nurturing, Email marketing, Landing pages, earning a 61/100 hiltonsoftware Score. Braze focuses on Push notifications, In-app messaging, Email, scoring 63/100. Act-On is best for Mid-market B2B companies wanting dedicated marketing automation beyond email. Braze is best for Consumer apps wanting sophisticated multi-channel customer engagement. Both Act-On and Braze serve the Marketing Automation market but target different user profiles.
Can I migrate from Act-On to Braze?
Migrating from Act-On to Braze is possible since both operate in the Marketing Automation space. Export data from Act-On and verify Braze import capabilities. Key features to evaluate: Lead nurturing, Email marketing, Landing pages (Act-On) versus Push notifications, In-app messaging, Email (Braze). Running both Act-On and Braze in parallel during a trial period ensures a smooth transition.
Is Act-On or Braze better for small business?
Both Act-On and Braze require paid plans (Act-On: $900/mo, Braze: Custom pricing). Act-On (61/100) is ideal for Mid-market B2B companies wanting dedicated marketing automation beyond email. Braze (63/100) fits Consumer apps wanting sophisticated multi-channel customer engagement. Evaluate both during trial periods.

Reviewed by Marcus Johnson, Marketing & Growth Specialist. Last updated: 2026-04-24. Pricing verified: March 2026.

Read our scoring methodology to understand how the hiltonsoftware Score is calculated.

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