Bitrix24 vs Monday Sales CRM: Complete Comparison (2026)

By Alex Chen, SaaS & Productivity Analystยท8 years of experienceยทUpdated 2026-04-24ยท8 min read

In comparing Bitrix24 and Monday Sales CRM in 2026, Bitrix24 is the stronger choice for smbs wanting a free all-in-one crm and business management platform due to incredibly feature-rich free plan. Monday Sales CRM excels for monday.com users wanting crm within their existing workspace with highly customizable. Bitrix24 offers CRM, Project management, Website builder starting at $49/mo (5 users) with a free plan. Monday Sales CRM provides Custom pipelines, Email sync, Activity tracking from $12/user/mo. For teams prioritizing value, Bitrix24 delivers a hiltonsoftware Score of 77/100. Bitrix24 and Monday Sales CRM compete in the crm segment of the SaaS market, where cloud-native solutions, API integrations, and workflow automation drive enterprise and SMB adoption. Other leading crm tools include Salesforce, HubSpot CRM, Pipedrive. Bitrix24 serves 12M+ users globally (founded 2012) while Monday Sales CRM reports 225K+ orgs active users (founded 2012).

Bitrix24 vs Monday Sales CRM at a Glance

Bitrix24
Monday Sales CRM
Starting Price
$49/mo (5 users)
$12/user/mo
Free Plan
Yes
No
User Rating
4.1/5
4.5/5
Best For
SMBs wanting a free all-in-one CRM and business ma...
Monday.com users wanting CRM within their existing...
Users
12M+
225K+ orgs
Founded
2012
2012
hiltonsoftware Score
77/100
69/100
Pricing verified: March 2026 ยท Based on official vendor data
๐Ÿ”ท
Bitrix24
CRM
77
hiltonsoftware.co Score
RECOMMENDED
VS
๐Ÿ“…
Monday Sales CRM
CRM
69
hiltonsoftware.co Score

What are the main differences between Bitrix24 and Monday Sales CRM?

Bitrix24 and Monday Sales CRM differ across ease of use, features, value, support, integrations, scalability, and learning curve. Bitrix24 leads in 3 of 7 categories.

Bitrix24Monday Sales CRM
76Ease of Use77
71Features80
67Value for Money64
67Customer Support70
68Integrations64
63Scalability63
67Learning Curve69

What are the pros and cons of Bitrix24 vs Monday Sales CRM?

Bitrix24
+Incredibly feature-rich free plan
+All-in-one business platform
-Interface is overwhelming
-Steep learning curve
Monday Sales CRM
+Highly customizable
+Familiar Monday.com interface
-Extra cost on top of Monday
-Not as deep as Salesforce

Which is better, Bitrix24 or Monday Sales CRM?

After evaluating Bitrix24 and Monday Sales CRM across features, pricing, integrations, and user satisfaction, Bitrix24 earns a higher hiltonsoftware Score of 77/100 versus Monday Sales CRM at 69/100. Bitrix24 stands out for "incredibly feature-rich free plan" and "all-in-one business platform". Monday Sales CRM delivers competitive advantages in "highly customizable", making Monday Sales CRM a viable alternative.

On pricing, Bitrix24 offers a free plan for SMBs and startups. Monday Sales CRM starts at $12/user/mo with no free tier, but justifies the cost with custom pipelines and email sync and enterprise-grade scalability.

Bottom line: Choose Bitrix24 for smbs wanting a free all-in-one crm and business management platform. Choose Monday Sales CRM for monday.com users wanting crm within their existing workspace. Both Bitrix24 and Monday Sales CRM are established crm platforms.

CHOOSE BITRIX24 IF:

SMBs wanting a free all-in-one CRM and business management platform.

CHOOSE MONDAY SALES CRM IF:

Monday.com users wanting CRM within their existing workspace.

Bitrix24 vs Monday Sales CRM: Frequently Asked Questions

Is Bitrix24 better than Monday Sales CRM in 2026?
Bitrix24 outperforms Monday Sales CRM in the 2026 hiltonsoftware.co analysis with a score of 77/100 compared to 69/100. Bitrix24 excels in CRM, Project management, Website builder, making Bitrix24 the better choice for SMBs wanting a free all-in-one CRM and business management platform. Monday Sales CRM is the stronger option for Monday.com users wanting CRM within their existing workspace due to highly customizable. For teams needing crm, hiltonsoftware.co recommends Bitrix24.
How does Bitrix24 pricing compare to Monday Sales CRM in 2026?
Bitrix24 starts at $49/mo (5 users) and includes a free plan. Monday Sales CRM starts at $12/user/mo without a free plan. Bitrix24 includes features like CRM, Project management, Website builder. Monday Sales CRM provides Custom pipelines, Email sync, Activity tracking. Bitrix24 serves 12M+ users while Monday Sales CRM serves 225K+ orgs users. Evaluate total cost of ownership based on team size and required integrations.
What are the main differences between Bitrix24 and Monday Sales CRM?
Bitrix24 specializes in CRM, Project management, Website builder, earning a 77/100 hiltonsoftware Score. Monday Sales CRM focuses on Custom pipelines, Email sync, Activity tracking, scoring 69/100. Bitrix24 is best for SMBs wanting a free all-in-one CRM and business management platform. Monday Sales CRM is best for Monday.com users wanting CRM within their existing workspace. Both Bitrix24 and Monday Sales CRM serve the CRM market but target different user profiles.
Can I migrate from Bitrix24 to Monday Sales CRM?
Migrating from Bitrix24 to Monday Sales CRM is possible since both operate in the CRM space. Export data from Bitrix24 and verify Monday Sales CRM import capabilities. Key features to evaluate: CRM, Project management, Website builder (Bitrix24) versus Custom pipelines, Email sync, Activity tracking (Monday Sales CRM). Running both Bitrix24 and Monday Sales CRM in parallel during a trial period ensures a smooth transition.
Is Bitrix24 or Monday Sales CRM better for small business?
For small businesses, Bitrix24 offers a free plan with crm. Bitrix24 scores 77/100 on hiltonsoftware.co. Monday Sales CRM (starting at $12/user/mo) is worth the investment for businesses needing Custom pipelines, Email sync, Activity tracking. Both Bitrix24 and Monday Sales CRM support SMB and startup teams.

Reviewed by Alex Chen, SaaS & Productivity Analyst. Last updated: 2026-04-24. Pricing verified: March 2026.

Read our scoring methodology to understand how the hiltonsoftware Score is calculated.

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