Close CRM vs Insightly: Complete Comparison (2026)
In comparing Close CRM and Insightly in 2026, Insightly is the stronger choice for service businesses managing both sales and project delivery due to crm plus project management. Close CRM excels for inside sales teams making high-volume calls and emails with best-in-class for inside sales. Close CRM offers Built-in VoIP calling, Email sequences, SMS starting at $29/user/mo. Insightly provides Contact management, Project delivery, Workflow automation from $29/user/mo with a free tier. For teams prioritizing value, Insightly delivers a hiltonsoftware Score of 69/100. Close CRM and Insightly compete in the crm segment of the SaaS market, where cloud-native solutions, API integrations, and workflow automation drive enterprise and SMB adoption. Other leading crm tools include Salesforce, HubSpot CRM, Pipedrive. Close CRM serves 10K+ orgs users globally (founded 2013) while Insightly reports 25K+ orgs active users (founded 2009).
Close CRM vs Insightly at a Glance
What are the main differences between Close CRM and Insightly?
Close CRM and Insightly differ across ease of use, features, value, support, integrations, scalability, and learning curve. Insightly leads in 1 of 7 categories.
What are the pros and cons of Close CRM vs Insightly?
Which is better, Close CRM or Insightly?
After evaluating Close CRM and Insightly across features, pricing, integrations, and user satisfaction, Insightly earns a higher hiltonsoftware Score of 69/100 versus Close CRM at 68/100. Insightly stands out for "crm plus project management" and "good for service businesses". Close CRM delivers competitive advantages in "best-in-class for inside sales", making Close CRM a viable alternative.
On pricing, Insightly offers a free plan for SMBs and startups. Close CRM starts at $29/user/mo with no free tier, but justifies the cost with built-in voip calling and email sequences and enterprise-grade scalability.
Bottom line: Choose Close CRM for inside sales teams making high-volume calls and emails. Choose Insightly for service businesses managing both sales and project delivery. Both Close CRM and Insightly are established crm platforms.
Inside sales teams making high-volume calls and emails.
Service businesses managing both sales and project delivery.
Close CRM vs Insightly: Frequently Asked Questions
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Reviewed by Alex Chen, SaaS & Productivity Analyst. Last updated: 2026-04-24. Pricing verified: March 2026.
Read our scoring methodology to understand how the hiltonsoftware Score is calculated.